Serving the branch-based business operations of banks and retailers is at the heart of what we do. Our strength lies in combining hardware, software and services to create complete solutions, which make branch and store-based business processes truly leading-edge. All our solutions, which are based on open standards, can be integrated easily into customers’ existing IT environments.

Our Portfolio.
Our products comprise self-service terminals, automation solutions and electronic checkout systems (ePOS). In developing innovative products, we apply our technological capabilities in core disciplines such as mechatronics and image recognition. Our latest innovations include the check and cash deposit module (CCDM) for accepting and processing checks and cash, and self-checkout systems, which allow customers to check out their own purchases at supermarkets. Thanks to an effective and efficient combination of hardware, software and services, our cash management solution automates the entire cash circulation processes of stores and bank branches, thus saving time and reducing costs.

We aim to grow our solutions and services business. Long term, our goal is to generate around 50 % of net sales revenue from solutions and services. A key enabler will be our solutions development work, for example in the area of application software. Our ProClassic/Enterprise software architecture platform for unifying different sales channels in retail banking and our “TP.net” in-store software for merging the various business processes in the retail sector will also play an important role.

Services are now a major revenue generator in our non-product business area, having become an integral part of our offerings to improve business processes. In fact, they have gained such a successful foothold in the market that we are now winning service-only contracts independently of product deals. A key enabler of success in this business is the ability to manage not only our systems but also those of other manufacturers. To drive the business still further, we are expanding our international service delivery resources and customer care infrastructures as well as broadening and upgrading our offerings.