Banking.
We offer banks a broad spectrum of services for shaping their cash processes. It ranges from automated teller machines with a wide variety of options to cash deposit terminals and “cash recycling” systems that take deposited cash and use it for withdrawals. Banking customers can use our transaction terminals to conduct banking tasks. At the heart of our software offerings are multivendor solutions that can be used to operate terminals from different manufacturers. We also offer multichannel solutions, which banks can use to operate their different applications and terminals on a single uniform, server-based software architecture.

Retail.
For retailers, we offer electronic point-of-sale systems and associated checkout software as well as IT solutions for automation and self-service applications. Innovative examples of these are reverse vending systems for handling bottle and can returns, and self-checkout systems enabling consumers to conduct their own payment processes. Our broad, internationally compatible software portfolio for store organizations means we can ensure complete integration of in-store business processes into retailers’ corporate IT infrastructures. In selected countries, we also offer IT and business consulting services focused on SAP applications.

Services.
We meet the central requirements of our customers in terms of high system availability (up-time) with a comprehensive range of services. From our 21 customer care centers, we monitor our customers’ connected systems online across the world to detect irregularities immediately. We offer traditional maintenance, remote fault rectification, software and network management, and ensure the safety and security of IT networks. In many countries, we have our own technicians located close to our customers and supply over one million spare parts annually from our distribution (logistics) centers spread around the world. Increasingly, banks are turning to us to take over and operate their ATM networks, servers and PCs. At the same time, they are entrusting us with cash management processes, giving us responsibility for operations they no longer view as core business. Through such outsourcing arrangements, we help banks reduce their costs and improve the availability of their systems.