IBM and Wincor Nixdorf have been collaborating together in Canada since 1999, a partnership that has since broadened to more than 30 countries, including the United States, Mexico and most of Latin America. The companies have aligned in these strategically important markets to provide industry leading self-service products, solutions and services, based on open architectures.

In 2004, Desjardins placed its first order with IBM for 600 ATMs from Wincor Nixdorf in a move to modernize its automated teller network and reinforce its strategic position outside the province of Quebec. This new generation of ATMs includes support for the illiterate and the visually impaired, and offers several additional functions including passbook processing and envelope deposit. In 2005, the financial institution, which developed its own multi-vendor ATM application software, decided to order an additional 800 terminals.

IBM and Wincor Nixdorf are delivering ATMs, mainly the ProCash 2100, which are equipped with the company’s anti-skimming device for protection against ATM fraud. Desjardins is the first financial institution in Canada to use the Wincor Nixdorf anti-skimming feature. “Skimming attacks have gathered pace in recent years in Canada and ATMs are being manipulated more often through the use of devices attached to their card slots, capturing—in effect stealing—important personal data,” says Lindsay Hunt, Self-Service Business Unit Executive at IBM Canada. “The anti-skimming module provides effective protection against fraudulent manipulation of ATMs.”