Facts & Figures


Steve Chan, Asia Pacific
Regional Director for
North Asia Retail Systems.

Steve Chan is a fast-moving manager in a very fast-moving area of the world: Greater China, which includes the economic boom areas of China and Hong Kong. As the Hong Kong Country Manager and the Asia Pacific Regional Director for North Asia Retail Systems, Steve is on the front-line of Wincor Nixdorf’s growing business operations in the region. “I wear many hats,” he says. Since

2000, Chan has also been in charge of the Hong Kong-based A.S. Watson Group. As China continues to lure investors from Europe, Japan and North America, Steve has observed a change in the country’s business mentality. “In the past, business was all about personal relationships,” says Steve. “Now it’s about processes, about being cost-effective and competitive. There has been accelerated reform in China in recent years, and its is far from over.”



  • Customer: A. S. Watson Group
  • History: Dating back to 1828
  • Market position: The largest health & beauty retailer in the world
  • Business field: Health & beauty, luxury perfumeries & cosmetics to food, electronics, fine wines and airport retail arms. Also an established player in the beverage industry
  • Locations: Over 6,800 retail stores in 34 countries
  • Employees: Over 88,000