- Safeguarding Competitiveness through Innovative Solutions (Glossary)
- International Development Network for Standardized Hardware and Software
- Thin-Client (Glossary) Architecture, Modular Systems, Cash Cycle Management (Glossary) and Managed Services (Glossary) for Optimized Solutions and Streamlined Costs
- Continuous Expansion of Partnerships with Universities and Research Institutes
Periods of crisis offer a great opportunity for new technologies that can automate processes and thereby reduce costs. In order to ensure they remain competitive, both banks and retailers subject all their processes to thorough reviews. They expect that their investment in new information or automation technology will deliver rapid process optimization or an improvement in their sales performance. Investment decisions are increasingly dependent on the total cost of a solution over the entire product life cycle (the “Total Cost of Ownership” (Glossary) ).
IT Solutions that Support the Process of Change.
It is against this background that innovation acts as a lever for growth and cost-reduction. For a global technology company like Wincor Nixdorf, innovation lies at the very heart of its ability to compete.
The customers operating in Wincor Nixdorf’s target industries constantly review both their portfolio of products and services and their processes with a view to identifying further potential for optimization. Indeed, the cycle of such reviews is becoming ever shorter. Wincor Nixdorf specializes in providing IT solutions to support these changes, with a particular focus on banks’ and retailers’ branch-level sales and service processes. In this context, it is noticeable that the trend towards a harmonization of the sales and service processes of retail banks and retailers has accentuated in the last year. This applies particularly to payment processes involving both cash and cashless transactions.
We continuously expand our portfolio, and in doing so, build up ever greater expertise. Consequently, this has allowed us to position ourselves as a leading innovator in many areas such as multichannel (Glossary) and multivendor software, cash recycling and intelligent deposit (Glossary) technology. Often, we involve customers in our development work and establish close partnerships that play an important role in the ongoing development of our hardware, software and services solutions. This ensures that we can gear our new products at an early stage towards the requirements of customers. It also gives us a greater insight into their business processes, allowing us to develop increasingly holistic solutions that provide end-to-end support.
Our core competencies lie in the field of mechatronics and in the development of software to support our systems’ central functions (embedded software), in platform and application software for the core processes in retail banking and the retail industry, and in image recognition and net-supported service concepts. We also generate know-how from the fundamental research conducted by leading technology providers with whom we establish partnerships.
