Our understanding of the processes that characterize the retail banking and retail industries can be applied to other sectors with comparable branch structures and facing similar challenges. These include postal service providers and service station operators. For Wincor Nixdorf, this presents an opportunity for further expansion.
As for the extensive branch networks of postal operators with structures similar to those of banks and retailers, our systems can be used to support the automation of potential self-service customer processes and, consequently, the shift from counter operation to self-service devices. For example, we can supply ATMs with added functionality, such as the capability to issue postage stamps. In the area of counter systems, we offer specially adapted ePOS (Glossary) systems and peripherals. With a particular focus on the branch operations of postal service providers, Wincor Nixdorf has now extended its software portfolio to include the PC/E Postal Solution Suite, which supports all the main processes at branch level.
Our portfolio also includes complete branch solutions for service stations. Many service station operators now use advanced ePOS systems. Our “NAMOS compact” software can control and monitor all these systems, including those at gas pumps and car wash facilities. Our modern self-service solutions are also used by restaurant chains, hotels and leisure parks. These solutions are mainly based on our BEETLE family of modular ePOS products, which is also used in the retail industry.
