Smooth and efficient business processes are crucial to the success of our customers and help them gain an edge over their competitors. In this respect, the portfolio of services offered by Wincor Nixdorf is an important contributory factor.
With a view to optimizing further business processes in the value chains of our customers within the banking and retail industries, we are vigorously expanding our range of high-end services.
We regularly add new components to the portfolio of innovative services we have developed to boost availability and process quality. At the same time, in order to support strong growth in these areas, we are expanding the global network of resources we use to deliver our services.
We see considerable potential for further growth in highly complex services and therefore devote particular attention to these as part of our growth strategy.
Managed Services (Glossary) and Outsourcing (Glossary) . Our aim is to ensure the best possible and most efficient operation of the bank’s or retailer’s branch IT infrastructure. We offer Managed Services, a standardized operating concept that can be implemented rapidly and smoothly, or we can provide support for ongoing process transformation in the form of an Outsourcing project, where we assume responsibility for the running of the entire branch-related IT infrastructure. Our portfolio of services helps customers to achieve sustainable competitive cost structures and to convert fixed costs into variable costs. By taking end-to-end responsibility for the company’s IT systems, we can reduce our customers’ operating risks to a minimum.
Professional Services (Glossary) . Other attractive growth areas include consulting (Glossary) , IT integration and adaptation, as well as staff training. By providing this support, we can help our customers to respond to changes in their companies more efficiently and more rapidly. The term “Professional Services” covers the full portfolio of services we provide in this area, ranging from process redesign and solutions planning and implementation to the maintenance and updating of these applications.
We place increasing emphasis on the expansion of complex services such as Managed Services, Outsourcing and Professional Services.
