Our business activities are centered around the banking and retail industries, with a particular emphasis on their branch operations and related processes and procedures.
Both industries face increasingly complex challenges. This has led to a rapidly expanding role for information technology, which is no longer regarded simply as a means of ensuring cost-efficiency; nowadays, it acts as a driving force for competitive growth, setting the pace for change within companies. Against this backdrop, information technology has established itself as a key element of our customers’ strategic planning and operating business.
IT processes are becoming increasingly complex. Alongside these processes, the role of change management is also expanding to cover the analysis of existing procedures, conceptual planning for entirely new processes, the integration of new information technology into existing infrastructures and the partial or complete outsourcing (Glossary) of operational management.
These developments are also reflected in our portfolio. Wincor Nixdorf has continually expanded, evolving from a dedicated hardware manufacturer to a specialist capable of embracing related business areas. This has allowed us to gradually increase our share of the value chain created by the drive for change and innovation among our customers.
