Maintenance-friendly Products and Solutions (Glossary) continued to be in the focus. By developing uniform software drivers for all the devices in our portfolio, we can increase the range of diagnostic options and simplify product maintenance. We also improved our diagrammatic fault resolution procedure as a means of further reducing operating costs for our systems.
With regard to security, the main aim was to expand our portfolio. We now offer new Professional Services (Glossary) components that allow banking customers to protect all their branch processes. We also made further developments to the technology we use to prevent the attempted manipulation of systems.
We introduced a modernized product range to supplement our ProCash ATM family and set up a new development unit to support the growing market for mobile devices, which allow shoppers to scan items themselves in the branch. The use of hand-held scanners, also known as mobile devices, shortens waiting times at the checkout, which then merely reads the total price and handles payment.
We made ongoing improvements to the functionality of the modular self-checkout systems (Glossary) we had previously supplied in several major projects. Two such improvements are our touchless “near field” payment systems and “RFID” (Glossary) recognition systems. For our service station customers we developed a second outdoor payment terminal with an extremely compact design and an impressive benefit-cost ratio. Following an extended introductory phase, the market for electronic shelf labels is now growing at an encouraging rate. In response, we have been working with a partner on a new generation of these electronic labels incorporating a graphical display.
