Retail Segment

• Innovative IT Solutions for Processes and Procedures at the Checkout
• Intelligent IT Concepts for Overall Branch Management and Productivity Gains
• Increasingly Comprehensive Management of Cash Logistics

Information Technology for the Checkout.

Retailers constantly aim to boost their productivity and competitiveness. To do so, they look to implement the latest information technology as a means of optimizing their processes and making them more attractive to customers. Wincor Nixdorf’s specialist portfolio has been specifically designed to help retailers achieve these goals by focusing on the branch checkout area. Checkout solutions are designed and integrated in response to the individual requirements of the retail industry. They help to automate product data capture and payment, and shift them onto a self-service basis.

Branch Management Solutions.

Our hardware, software and services help customers to completely redesign their branch management structures. With a software platform that controls the entire range of branch-level processes and permits direct interaction with the retailer’s head office, we are in an excellent position to meet the needs of international retail groups. Real-time monitoring ensures process stability at all levels. Our systems also make it possible to generate key data for product reordering. They control electronic shelf labels and collate data from reverse vending systems at individual branches.

Good Business Prospects in Cash Handling.

Cash handling plays an important role in the retail industry as well as in retail banking, and to meet this demand we have made continuous improvements to our cash handling optimization portfolio. The aim is to reduce costs even further and to increase transparency and security. Our range of products and services extends from systems that automate the receipt of cash at the checkout to Managed Services (Glossary)  that control the entire cash logistics cycle.
For more details, please see chapter Retail.

Decline in Net Sales.

The Retail segment accounted for 32% of the Group’s net sales. Hardware sales were particularly hard hit by the global downturn in our key ePOS (Glossary)  market, and we were unable to compensate for the resulting decline despite success in other areas, e.g., high-end self-service and automation systems and our Software and Professional Services (Glossary)  business.
For more details, please see chapter Retail Segment.