Managing IT Operations and Branch Processes
achieved since 2007
by a large German bank
through outsourcing its
IT infrastructure.
40,000 Devices under Control.
The goal of all our Outsourcing (Glossary) and Managed Services (Glossary) offerings is to optimize the business processes of customers and, at the same time, reduce costs and increase system availability. Today, Wincor Nixdorf manages more than 20,000 ATMs across Europe and more than 40,000 self-service terminals worldwide. Internationally, we are viewed as an experienced partner in the area of Managed Services. And rightly so. For one well-known large German bank, for instance, we have increased system availability by 1 percent while at the same time reducing costs 20 percent. For a large French do-it-yourself chain, we have reduced service call volume from 40,000 calls to 17,000 through the establishment of a quality help desk for POS (Glossary) applications.
