Software and Solutions Expertise Complemented by New Services.

For their individual processes, our customers need solutions that are tailor-made to meet their needs – solutions that are based on standard applications. In response to these partly contradictory requirements, we are equipped to adapt the different elements of our software portfolio to their processes and requirements and continue developing them. This portfolio of services has been brought together under the title of Professional Services (Glossary) .

Simplifying Maintenance, Boosting Availability.

By developing innovative product features including, for example, the ability to monitor systems online and restore them remotely in the event of certain errors, we can reduce customers’ operating costs and pave the way for a Managed Services (Glossary)  or Outsourcing (Glossary)  agreement. These services are intended to free customers from the need to perform tasks outside their core business areas.

All-round Security.

The issue of security is of particular importance to financial institutions. Their customers demand secure transactions as a fundamental banking service. Banks also have to protect their IT infrastructure and staff. In response, our Security division has moved to link innovative base technologies, such as video monitoring and specialized sensor technologies, and integrated the use of video-monitoring technology into our portfolio. In addition, we have developed new concepts to protect IT networks from computer viruses, enhance the security of data communications and prevent any manipulation of our systems, with a particular focus on protecting ATMs against skimming attacks.