Throughout the world, retail banks and retailers face similar challenges as they feel the impact of globalization, growing cost pressures, ever tougher competition and increasing customer demands.
In response, both industries are continuously reviewing their services, processes and procedures to make improvements wherever possible. It is precisely here where information technology plays a pivotal role. It acts as a facilitator and as an engine for innovation. And change cycles are becoming shorter and shorter.
Wincor Nixdorf specializes in providing innovative IT solutions to support these changes. Our particular focus is on the sales and service processes of banks and retailers at the branch and store level. By continuously developing new modules and solutions and further strengthening our expertise, we are able to expand the range of products and solutions we offer and enhance our portfolio of consulting (Glossary) , integration and implementation services.
We have already established ourselves as the leading innovator in many areas. This is due in part to our close collaboration with customers in the area of process innovation. Our aim is to work with them as joint development partners and to maintain that involvement over the long term. Such cooperation is vital to the creation of an ongoing development process geared toward the business requirements of our customers. At the same time, it provides an important platform for further innovation.
New developments in technology also drive our continuous innovation. Our core skills lie in the field of mechatronics, the development of embedded software (software that supports the core function of user terminals) and platform and application software, as well as image recognition and web-based service concepts. We also derive valuable know-how from the fundamental research conducted by leading technology organizations with which we have established specific partnerships.
Wincor Nixdorf’s long-term goal is to expand the exchange of know-how with universities and research institutes. The first projects are already up and running. For these we plan to establish a knowledge exchange platform and a comprehensive innovation network, which, on the one hand, give us direct access to the latest knowledge and developments and, on the other, allow us to engage further with students and young scientists who regard us as a potential employer.
