Our business activities are centered around the banking and retail industries, with a particular emphasis on their branch operations and the related processes and procedures.

Both industries currently face complex challenges, and information technology plays an increasingly important role in meeting them. It is some time since IT was limited to the job of merely boosting cost-efficiency; nowadays, it acts as an instrument without which firms cannot hope to achieve and drive forward competitive growth. It is modern information technology that sets the pace of change, making it a crucial element of the operating business.

At the same time, IT processes are also becoming increasingly complex and the scope for change management is expanding – from the analysis of current procedures to entirely new processes, and from the integration of new information technology into existing infrastructures through to the partial or complete outsourcing (Glossary)  of operational management.

Against this background of change, Wincor Nixdorf has consistently expanded its own activities. From its starting point as a hardware manufacturer, it has gradually moved into other related fields, allowing it step by step to increase its share of the value chain as customers strive to introduce change and new innovations.