We measure our hardware, software and services against tough, best-in-class criteria. We increasingly combine our products and services into solution (Glossary) packages for our customers that cover every single stage of a business process. Examples of this approach are our automated solutions for check deposit/processing and reverse vending; our portfolio also includes cash management, which encompasses the entire cash cycle at branches of retail banks and retailers, and global concepts for the operation of branch network IT systems. Furthermore, given our expertise in the field, we are extremely well placed to act as a one-stop service provider.
If our customers decide they want to concentrate on their own core competencies, we even go one step further and take over full or partial responsibility for the running of the company’s branch IT infrastructure and other business operations, such as the processing of card transactions. We ensure the operational readiness of our systems throughout the entire product life cycle and even offer these services (Glossary) for IT systems produced by other manufacturers.
It is not only retail banks and retailers that maintain branches and branch networks. We successfully apply our know-how to other industries that have similar structures and face the same challenges. As a result, our customers also include postal operators as well as gas station and restaurant chains.
