Supporting Bank Customers All Over the World.

Bank customers want to be able to complete their transactions with a minimum of fuss and whenever it suits them best. They want to withdraw cash without having to wait. They want to deposit checks, request information and carry out transactions – either in the branch or using a self-service terminal. If they have to contact the bank, they like to be able to do so by Internet or cell phone. Whenever and wherever they need to use the services available at the branch or at a self-service point, there is a good chance they will find a system bearing the Wincor Nixdorf logo with its striking red line. Maximum availability – minimum effort.

IT Solutions to Enhance the Efficiency of Retail Banking Processes.

These days, retail banks not only demand cutting-edge IT systems; they also need an IT solutions provider who will help them boost their market appeal and efficiency. They want to be able to increase their focus on sales. They expect advice and support. They need innovative products that give them a competitive edge. They want to free up their staff from routine tasks and improve their relationship with customers. At the same time, they expect their systems to be extremely reliable and to offer a significant reduction in costs for IT operating and respectively for their processes such as cash handling or sales and marketing processes.

Wincor Nixdorf offers solutions that meet these demands in the form of tailor-made combinations of hardware, software and services. These go to make up our self-service systems, for example, such as multifunctional ATMs; a software portfolio that can be used with different manufacturers’ ­terminals and that includes applications to link all the bank’s communications channels on a single platform; product-related services for the installation, maintenance and repair of systems; and Managed Services and Outsourcing to optimize IT operations. For more details, please refer to the chapter Banking.

Impressive Growth.

The Banking segment accounts for 67% of Wincor Nixdorf’s net sales. The 14% increase of Banking net sales during the year under review was driven by the growth of our Software/Services and Hardware business streams (including both high-end systems and high-volume mono-functional systems in equal measure). For more details, please refer to the chapter Banking in the Management Report.