• Innovative IT technology for retail processes at the checkout and well beyond
• Intelligent systems to facilitate the realignment of branch management and efforts to boost productivity
• Increasing Software/Services share of sales

Moving Faster through the Checkout:
Retail customers are less likely to come across the Wincor Nixdorf name. No wonder! Thanks to Wincor Nixdorf queues and waiting times at the checkout are reduced.

In fact, although shoppers may not be aware of it, our systems are responsible for a lot more. They generate the data needed to place restocking orders, control electronic shelf labels and manage communications with customers via digital displays. Even the reverse vending systems are likely to be supplied by Wincor Nixdorf.

The Changing Retail Industry.
Against a background of intense competition, retailers are searching for ways in which they can stand out from the rest and boost their productivity. A main focus here is on the checkout area.

Wincor Nixdorf provides systems that meet the demands of both international and local businesses for intelligent checkout systems.

Our solutions support major restructuring of the management processes at branch level. Our software facilitates the networking of a globally operating retail company.

As in the Banking segment, our Software/Services business is playing an increasingly important role. Branch software that can be adapted to meet international requirements minimizes operating costs and boosts efficiency; meanwhile, our Managed Services involve taking over responsibility for systems and applications on behalf of our customers. For more details, please refer to the chapter retail.

New Industries, New Markets.
Our Retail segment accounted for 37% of net sales in the year under review. EBITA rose 7% to €44 million. Our customers include 17 of the 25 biggest-selling retailers at international level and 19 of the top 25 in Europe.

Our focus is now expanding to take in promising opportunities in other industries with similar requirements, such as restaurant and gas station chains and postal operators. For more details, please refer to the chapter retail in the management report.