Last year saw an increase in the number of employees who represent Wincor Nixdorf in its dealings with customers and business partners. The company now enjoys the support of around 7,800 employees based in every continent, and it is the sum of their individual efforts that underlies our success. That is why we regard the support and development of our human resources as a key investment in our future.
Staff Development – Attracting the Most Talented People.
It is the expertise, creativity and commitment of our employees that largely determine the Company’s success. Wincor Nixdorf invests in the training of young people to ensure that it can continue to attract the best-qualified new entrants into the profession at every level of the Company. It is equally vital to offer ongoing training and development opportunities to ensure that employees have the skills to carry out their current duties and to qualify them for new challenges.
Wherever possible, we prefer to fill management positions with skilled personnel from within our own ranks. This allows us to make efficient use of the know-how available within the Group.
To achieve this objective, we have successfully expanded our international “Young Professionals” staff development program, which prepares employees over the medium term for management positions.
We are maintaining our “Peer Group” program in order to encourage exchanges between employees in different areas of the Company. The program makes it possible for employees involved in a range of activities to meet and share the expertise they have gained across the entire Company and to jointly develop their management skills and techniques.
Employee Benefits.
Individual performance and business success are the key factors that determine the Wincor Nixdorf staff remuneration policy. We have adopted a variable, performance-based remuneration scheme that allows staff to benefit from our success, while increasing motivation and encouraging employees to identify with the Company. This allows employees to increase their contractually agreed individual incomes per annum.
In consultation with staff representatives, we have converted the current mixture of company pension schemes of some 2,500 Wincor Nixdorf International GmbH employees to a new and uniform system.
This new system reflects changing demographic trends and establishes a balance between Wincor Nixdorf’s social security payments as an employer and its economic potential. By setting up a pension fund (Contractual Trust Arrangement, CTA) in Germany, we have been able to provide an even greater degree of security to cover our post-employment obligations.
Wide-ranging Dialog with Employees and the Public.
Intensive communication generates trust, heightens transparency and acts as a vehicle for the transfer of knowledge. For this reason, we believe it is important to communicate openly and frequently both within and outside the organization.
Internally, among others, we place tremendous importance on making information available promptly to all employees throughout the organization. For this reason, and also to exchange information between ourselves, we decided to revise and restructure the Company’s intranet during the year under review. In order to optimize internal communications and training processes across the entire Group, we also introduced the concept of “live e-training.” Colleagues from different countries can meet in virtual groups to hold joint online conferences or courses and at the same time exchange knowledge and information.
The last fiscal year also saw a particular effort to consolidate and expand our communications with the public. To achieve this, we make use of a wide range of information channels at international level: we publish in online and offline media, provide appropriate press releases to journalists worldwide and ensure that we are actively represented at trade fairs and seminars.
We make full use of our extensive global sales organization to conduct an open dialog with customers, including special business events where we promote an ongoing exchange of information and experiences. Some of these are organized by the Company itself, such as the international “Wincor World” trade fair, our “International Management Seminar” and the international “Retail Banking Conference,” which is run in collaboration with the Börsen-Zeitung journal. Along with a number of other specialist banking conferences, these events have become an established part of our customer communication activities.