Developing Our Core Business and Core Competencies. A key element of Wincor Nixdorf’s core business involves servicing the branch activities of the banking and retail sectors. Our strength lies in combining hardware with software and support services and in developing solutions that meet the needs of the market and of our customers. All our solutions are based on open standards, thus facilitating smooth integration into our customers’ existing IT environments. One of our principal aims is to build on this specific advantage over our competitors. In order to achieve this objective, we focus on the development of our own products, software and services and exploit new market potential.

In terms of products, Wincor Nixdorf specializes in the area of self-service, automation and ePOS systems. The focus here is on the development, production and marketing of innovative high-end solutions. Our aim is to establish Wincor Nixdorf as a high-quality provider in this market by offering innovative solutions. We have also set up an interconnected global manufacturing system and have standardized products and processes so that we can respond cost-effectively to increasing customer demand in line with market requirements.

We expect the share of net sales provided by Solutions/Services to increase to 50% over the long term. Growth in this area is mainly driven by the worldwide expansion of product-related services, the outsourcing of complete self-service and branch networks as well as device application software for the integration of business processes or of multifaceted sales channels.

Our customers’ central requirement is for maximum availability of their systems and solutions, while at the same time ensuring that costs are kept as low as possible throughout the entire lifetime of those solutions. We meet these needs by providing a comprehensive range of services that span the entire value chain and by offering our banking and retail customers branch system software that has been developed using a net-centric approach. By applying this methodology, we can simplify software distribution and maintenance and thus reduce costs.

In addition to operating software for individual systems and networks, we offer our customers software that can be used in conjunction with hardware and IT services to bring about considerable improvements in customer transaction processes. An example of this is our Cash Management software, which optimizes cash logistics at our customers’ premises.

In order to promote further growth in the IT services business, we are building up our international resources in this field and extending our customer support network. At the same time, we are continuously expanding and updating our services portfolio and extending it into other related sectors. We now provide IT services for lottery terminal solutions and for the reverse vending machines developed to accept returned beverage containers.