Reinaldo Reinoso,
Account Manager, Wincor Nixdorf.

The highest availability
is not luck but hard work.

Reinaldo Reinoso gained valuable experience while managing the project to deploy Xion/M terminals for Grupo Selco, one of Venezuela’s largest providers of lottery games, equipment and support services. With no prior knowledge of the lottery business, Reinoso decided to visit lottery shops and observe for himself how people play and pay. His observations flowed into a recommendation that he later fine-tuned together with the customer. This was one part of the Venezuelan account manager’s valuable learning experience. Another part was assuming full responsibility for realizing the Grupo Selco project. “This was the first time the company gave me the opportunity to manage a project all by myself,” Reinoso says. “I won Wincor Nixdorf Venezuela’s Employee of the Year Award for my successful work with Grupo Selco.”