Banca Intesa has been the first bank in Italy to offer customers an automated cash-in/cash-out and check-in service. “Checks are still popular in Italy,” says Giordani. “With Wincor Nixdorf technology, we are able to meet a customer requirement to provide this combined cash and check deposit service and to do so around the clock through a self-service terminal.”

Customers can deposit a bundle of checks into the ProCash 3100xe. Each check is scanned by the system, which then asks customers to confirm the transaction. The same process is used for banknotes. The terminal is designed to detect counterfeit banknotes. This security feature meets all fraud detection requirements of the European Central Bank.

Modernization of the branch network will continue.
“The fact that Wincor Nixdorf was able to tailor the ProCash 3100xe systems to meet the requirements of Banca Intesa was another key reason for selecting us, in addition to our compliance with European Central Bank counterfeit banknote detection regulations,” says Giuseppe Galleri, Account Manager at Wincor Nixdorf’s Italian subsidiary.

After conducting its own tests on the ProCash 3100xe and seeking the opinion of selected customers, the bank installed the terminal with its unique CCDM feature in 48 redesigned branches. Nearly 170 additional branches will be modernized and equipped with the technology this year.

“We’ll continue to expand the number of branches with the new model,” says Giordani, referring to the bank’s five-year branch modernization program. “We believe that more people in the future will use direct channels to the bank, including self-service terminals like Wincor Nixdorf’s ProCash, Internet banking and call centers.”

To date, a significant number of bank and check deposit transactions in the newly redesigned branches have been migrated from traditional teller stations to the self-service area and more than a quarter of the deposit transactions are made outside business hours.