Wincor World Forum
The platform for talks at Wincor World in cooperation with Börsen-Zeitung and the EHI Retail Institute
The forum at the heart of Wincor World is where international experts from the banking and retailing sectors and from prestigious institutions share their expertise first-hand with reference to case examples.
R = Retail
B = Banking
| Tuesday, January 25, 2011 | ||||
|---|---|---|---|---|
| Time | Type | Topic | Speaker | |
| 10:00 - 10:30 a.m. | R/B | With services to success PDF download | Professor Dr. Jens Hogreve Assistant Professor of Service Management University of Paderborn, Germany Prof. Dr. Andreas Eggert Chair in Marketing, University of Padeborn, Germany |   |
| 10:45 - 11:15 a.m. | B | Self-service as a new channel for mobile operators PDF download | Jürgen Samuel CEO, sicap, Switzerland | |
| 12:00 - 12:30 p.m. | R/B | Official Wincor World opening | Eckard Heidloff President and CEO, Wincor Nixdorf AG, Germany |  |
| 1:00 - 1:30 p.m. | B | Multibanco – A function rich ATM network PDF download | Rui Meneses Director of Innovation, SIBS, Portugal | |
| 1:40 - 2:10 p.m. | R | Getting the most out of global partnerships | James McNulty Head of Global IT Procurement, TESCO, United Kingdom | |
| 2:20 - 2:50 p.m. | B | A holistic approach to electronic payment fraud prevention | Nikolaus Bayer Managing Director, IRIS, Germany |  |
| 3:00 - 3:45 p.m. | R/B | Cash Cycle Management™ Solutions by Wincor Nixdorf – The key to a secure future
|  | |
| 4:00 - 4:30 p.m. | R | Global service partnerships as success factor for regional growth PDF download | Petr Kyzlink Services Manager Europe, TESCO, Czech Republic | |
| 4:45 - 5:15 p.m. | R | Fast-track to Asia: how to accelerate the market entry | John-Erik Horn Director IT Sourcing & Infrastructure Solutions Media Markt, China | |
| Wednesday, January 26, 2011 | ||||
|---|---|---|---|---|
| Time | Type | Topic | Speaker | |
| 10:00 - 10:45 a.m. | R/B | Joint forces – The powerful link for Cash Cycle efficiency and security | Ralf Wintergerst Head of the Banknote Processing Division, Giesecke & Devrient, Germany Stefan Auerbach Member of the Board of Directors, Executive Vice President, Banking, Wincor Nixdorf AG, Germany | |
| 10:55 - 11:25 a.m. | R | Does it fit? Growing demands on modern IT systems PDF download | Claude Gerber Head of IT, Calida, Switzerland |  |
| 11:35 - 12:05 p.m. | B | Q110 – 5 years of customer experience and innovation in the Deutsche Bank of the future | Stefan Scheidig Head of Division Customer Experience & Q110, Deutsche Bank, Germany | |
| 12:15 - 12:45 p.m. | R | Secure cash management in a high risk environment | Fredrik Malmström Head of Security, Reitangruppen / 7Eleven, Sweden |  |
| 12:55 - 1:25 p.m. | R | Automated retail business – Discover a new retail channel PDF download | Martin M. Bieri Vice President New Business, Media-Saturn Holding, Germany Gower Smith Founder and CEO, ZoomSystems, USA |  |
| 1:35 - 2:05 p.m. | B | Putting customers at the center of your ATM strategy PDF download | Alicia Moore Senior Vice President, ATM Banking, Wells Fargo, USA |  |
| 2:15 - 3:00 p.m. | R/B | Cash Cycle Management™ Solutions by Wincor Nixdorf – Focus on cost reduction
|  | |
| 3:10 - 3:40 p.m. | R | Against all odds – Successful implementation of a single new global store solution at METRO Cash & Carry | Dr. Gerd Wolfram Managing Director, METRO SYSTEMS, Germany |  |
| 3:50 - 4:20 p.m. | R | Secure, fast and efficient: Cash management at POCO Domäne PDF download | Dr. Friedhelm Rudolph Head of IT, POCO Domäne Einrichtungsmärkte, Germany | |
| 4:30 - 5:00 p.m | B | Kotak Mahindra bank – Leadership initiatives for retail banking PDF download | Shalini Mehta Executive Vice President and K. V. S. Manian Group Head - Consumer Banking, Kotak Mahindra Bank, India |  |
| 5:10 - 5:40 p.m | R | IT innovation drivers in a luxury department store PDF download | Paolo Ciceri CIO, la Rinascente, Italy |  |
| Thursday, January 27, 2011 | ||||
|---|---|---|---|---|
| Time | Type | Topic | Speaker | |
| 10:30 - 11:00 a.m. | R | IT in retail – Trends and topics in the near future PDF download | Ulrich Spaan Member of the Management Board EHI Retail Institute GmbH, Germany |  |
| 11:15 - 12:00 p.m. | R/B | Cash Cycle Management™ Solutions by Wincor Nixdorf – Making processes transparent
|  | |
| 12:15 - 12:45 p.m. | R | Optimized service processes and reduced infrastructure complexity by using Wincor Nixdorf managed POS services PDF download | David Mathieu CIO, André, France | |
| 1:00 - 1:30 p.m. | B | Innovations in the ATM channel – A global insight PDF download | Flora Hamilton Executive Director Europe, ATM Industry Association, United Kingdom |  |