SST Management Solution

The Comprehensive IT Enterprise Management Solution

Ever tougher competition is compelling financial service providers to boost their productivity continually. They are therefore extending or optimizing their service portfolio on the one hand, while constantly looking for ways to improve their cost structures so as not to lose their competitiveness on the other hand.

Modern information technology systems and convenient self-service machines have been a great help in optimizing business processes. But in many cases the sudden expansion of systems has led to very complex IT structures which, using conventional methods, can only be monitored and controlled with difficulty. In addition, the more complex systems become, the harder it is to integrate new service offerings or additional delivery channels.

Wincor Nixdorf can deliver a variety of industry-specific IT management products that will give you major competitive advantages: ProView to monitor self-service systems and the Self-Service Terminal (SST) Management Agent for integration in a comprehensive IT management solution.

Wincor Nixdorf's SST Management Agent integrates your self-service systems in a comprehensive IT management solution so that you stay in control of your entire information technology. The Wincor Nixdorf SST Agent is an industry-specific extension for IT enterprise management systems such as Tivoli, CA Unicenter, BMC Patrol and Microsoft SMS. It adds system-specific functions to the functionality of IT management systems.
On request, the Wincor Nixdorf development team will create additional solution modules beyond the standard functionality of the products. Customizing and extensions can be integrated in cross-system IT management solutions at Wincor Nixdorf's central test and development lab. This leads to a complete solution that meets your specific requirements in full.

Outsourcing your IT management frees up capacity
Operating your IT environment on the basis of an IT management solution with open interfaces enables you to get an external service company to run your operations or parts of them. In conjunction with maintenance repair services, this is an attractive service package that you can also obtain directly from Wincor Nixdorf.

The Wincor Nixdorf system management center (SMC) will provide you with service management at the highest level. Wincor Nixdorf's specialists detect problems at an early stage and eliminate them before they cause real damage. Together with certified partners, we have a blanket service network at your disposal.