Business Process Consulting
Industry-specific consulting services for your business processes
Our targets
The target of Wincor Nixdorf is to improve the position and competitiveness of our customers due to innovative solutions and services.
Our consulting offer comprises an holistic approach. This approach can be supported by our own developed consulting method VCP© (Value Circle Process):
Strategy Consulting
The underlying basis of the solution-oriented approach is to understand the problems and challenges faced by customers and to comprehend the strategic direction of the institution. Only with a clear understanding of the strategy is it possible to develop dedicated solutions. In this respect, Wincor Nixdorf adopts the approach of firstly understanding the customers strategic direction, then tackling the individual processes specific to the project. These represent the basis for information technology and organizational requirements.
Process Consulting
Process consulting comprises the following key content in relation to the relevant customer problem:
- Analysis of existing business processes, identification of associated success factors and highlighting of deficiencies in existing business processes in terms of their success factors.
- Preparation of the process model which is an optimum fit for the customer and development of solution alternatives/scenarios on this basis
- Ensuring a process solution tailored to individual requirements
- Introduction of new processes into the existing organizational structure
IT Consulting
As part of IT consulting and system integration, business process IT requirements are implemented in the best possible way.
- System and integration analysis
- Preparation of a comprehensive IT concept
- System and product definition, product evaluation
- Outtasking/outsourcing consulting in terms of proactive system management
- Integration or migration of existing IT components (hardware, applications, platforms) into the new IT architecture as well as customizing
- Setting up new systems and processes for smooth integration into day-to-day workflows
- Consulting and support for system administration
Organizational consulting and training
It is not enough simply to integrate new processes and technologies into existing structures from a technological point of view. But rather, the most important factor within these processes must also be taken into consideration proactively, namely the people involved.
- Analysis of the existing organization from both a technical and a functional point of view
- Definition of organizational requirements, preparation of workgroup concepts, definition of technical and functional requirements
- Involvement of the organization in the realization measures for joint implementation
- As far as implementation is concerned, we have the know-how ranging from state-of-the-art implementation systems (laboratories) to hardware and software-based administrator training
- Our training and system specialists are available to you for specific problems even after implementation has taken place