Rozwiązania dla sieci handlowych
mySAP Retail
Category management, customer relationship management, supply chain management and the like are topics that retail companies are having to deal with more and more. Here, the focus is always on collaboration with external partners.
Optimized, end-to-end business processes in purchasing, logistics and sales are still keys to the efficiency of retailers, and form the basis for benefiting from these new topics.
A merchandise management solution should therefore cover all relevant business processes, and be easy to adapt to the requirements of the retail company in question. It should be designed in such a way that new topics can be integrated easily and fast so that the solution can be extended at any time.
SAP's mySAP Retail meets these requirements in full.
Solution
SAP's industry solution mySAP Retail is a Web-based, standardized merchandise management system based on best practice processes that have already been deployed successfully at over 200 retail companies. This solution can be customized easily by setting parameters.
mySAP Retail can be used both by globally operating groups and by local small and medium-sized businesses thanks to the flexible design of its organization model and various country versions.
mySAP Retail not only deals with basic topics affecting every retailer such as planning, purchasing, warehouse/stockroom management, sales and store control but also enables new delivery channels and the associated new or modified processes to be integrated or adapted easily.
mySAP Retail is an integral part of the mySAP.com e-business platform which also incorporates solutions for finance, controlling, human resources, and business intelligence so that all aspects of a company can be controlled with uniform software.
Companies are often confronted with rapid change at present. mySAP Retail has a modular design so functions, organizational units and modules can be added to it as required. This ensures that the software can quickly be made to meet new requirements no matter whether they are of an organizational or functional nature.
mySAP Retail also supports processes in the areas of e-Commerce, m-Commerce and interactive television. With SAP Business to Business Procurement, SAP Online Store and SAP Internet Sales as well as the components for designing marketplaces, SAP has provided powerful tools for effective engineering of external business processes.
mySAP Retail is supplemented by the mySAP Retail Store module that has been developed specifically to meet the requirements of stores and is completely integrated in host system procedures.
In conjunction with SAP Business Information Warehouse, mySAP Retail supports the increasingly important category management process consisting of the eight steps that have been defined by the ECR initiative.
Maintenance of customer relationships is also a major challenge for retailers nowadays. mySAP Retail can be deployed in conjunction with mySAP CRM to analyze customer relationships with a view to gaining new customers and keeping existing customers in the long term.
mySAP Retail is thus a complete solution which, thanks to its modular design and flexible integration facilities, not only meets retailers' requirements for a modern solution today but will continue to do so in future. It is an investment in the future.
Services
Wincor Nixdorf has specialized in retail solutions and services and has obtained extensive experience with mySAP Retail since this module was introduced. As a certified mySAP.com Service Partner of SAP, Wincor Nixdorf supports retailers in rolling out mySAP Retail by providing the following services:
- Initial preparations for rollout
- Rollout analysis/prototype creation
- Design
- Organization and process consulting
- Migration of legacy data
- Customizing
- Programming / additional implementations
- Tests
- Preparations for the start of production mode
- Support for the start of production mode
- Customer training
- Coaching
- Reviews
- Project management
Methodology
In rolling out mySAP Retail, Wincor Nixdorf uses the AcceleratedSAP (asap) method that SAP developed specifically for handling SAP projects.
References
Extract from the reference customer list:
- dm-drogerie markt
- Dänisches Bettenlager
- EWIS (EDEKA)
- Otto Reichelt AG
- Bremke & Hoerster
- mySaar.com
