Wincor World Forum
La piattaforma di incontri a Wincor World, in collaborazione con Börsen-Zeitung e EHI Retail Institute
Wincor World Forum 2009
Tendenze e prospettive future per banche e retailer.
| Giovedì, 20 gennaio 2009 | ||
|---|---|---|
| Argomento | Relatore | Presentazione |
| Shaping the branch of the future through innovation | Prof. Dr. Peter Kern, Member of the Board, Fraunhofer Institut für Arbeitswirtschaft und Organisation (IAO), Stuttgart | |
| Trends and the future in retail formats | Prof. Dr. Joachim Zentes Director of the Institute for Trade and International Marketing, Saarland University, Germany | |
| Trends in outsourcing IT Services | Christophe Chalons Member of the Board of the PAC Group and Managing Director of PAC Germany | |
| Supply Chain - Sustainability at Barclays | Tobias Metzger Head of Sourcing UK Banking, Barclays, UK | |
| Opening of Wincor World | Eckard Heidloff CEO, Wincor Nixdorf AG, Germany | |
| The financial crisis and the media | Ernst Padberg Publisher, Börsen-Zeitung, Germany | |
| The implications of the financial crisis on retail and retail banking | Prof. Dr. Ulrich van Suntum Managing Director of the Center of Applied Economic Research Münster (CAWM), University of Münster | |
Cash management
| Mercoledì, 21 gennaio 2009 | ||
|---|---|---|
| Argomento | Relatore | Presentazione |
| Metro AG - strategies for the future of retail stores | Dieter Licht Director ECR, Metro AG | |
| Developments in the euro cash cycle | Armin Greif Head of Issue and Circulation Section, European Central Bank, Germany | |
| Implementation of self-checkout at TESCO in the Czech Republic | Pavel Vanousek Service Delivery Director, TESCO Europe, Czech Republic | |
| The payment card industry: what is it and why is it important? | Bob Russo General Manager, PCI Security Standards Council, USA | |
| First Data and Wincor Nixdorf – Partnering for Success | Paul Stanley Senior Vice President of the International Innovation & Solutions Group, First Data, UK | |
| Cash is king, but will it remain? | Gerben van Wijk Francisco Lopez | |
| Data theft at ATMs and POS terminals by internationally-organized criminal groups | Detlef Krumm Head of Department "Payment Card Crime", Federal Office of Criminal Investigation (SO 42-3), Germany | |
Optimizing processes
| Giovedì, 22 gennaio 2009 | ||
|---|---|---|
| Argomento | Relatore | Presentazione |
| Branch revolution: how to facilitate customer interaction in a modern and efficient environment | Claudio Mereu General Manager Organization Department, Banca Popolare di Milano, Italy | |
| Optimizing marketing and sales processes with ProSales Marketing at Piraeus Bank | Georgios Gavriil Product Development Senior Officer, Piraeus Bank Group, Greece | |
| Intel: delivering energy efficient innovation | Joe Jensen General Manager, Intel Embedded Computing Division, USA | |
| Panel discussion: What's in store for retail IT? | Moderator: Participating: | |
| SEPA standardization for payment cards | Peter Blasche Director/Head of Department Payment Transactions/ Card Systems, Association of German Public Sector Banks, Germany | |
| Governance of service relationships – making the most of Managed Services and Outsourcing | Prof. Dr. Tilo Böhmann Head of Research Service Management, International Business School of Service Management, Germany | |