Efficient Handling of Electronic Transaction Processes

The increased competition and globalization of the markets are forcing retail banks and retail companies to streamline their organizations and automate their business processes. This also effects the electronic transaction processes surrounding the core business. In doing so, payments have not lost the significance they have achieved in recent years. Retail banks and retailers recognize that their ability to compete is strongly dependent upon a more cost-efficient and highly available handling of the transactions.

A higher profitability is essential due to constantly-evolving types of transactions, channels and technologies as older platform are often difficult to integrate quickly. In addition, ongoing operations cannot be interrupted. Optimal protection must also be ensured against the abuse of cards so that an efficient risk control on the basis of real-time information is required.

In retail, the cross-border, real-time handling of cashless payment procedures plays a large role. For this purpose, organizations such as SEPA and EPASOrg have dedicated themselves to an international standardization of these processes in order to enable gapless monitoring and efficient data processing for cashless payment procedures in retail.

A further indication for the growth in the area of cashless payment procedures is the growth of the mobile Internet and/or mobile banking. The mobility of society and the technical developments surrounding the cellular phone have resulted in a worldwide increase in demand for mobile services. This results in the desire of banks to intensify and cement the direct communication between bank and customer with a comprehensive mobile banking portal.

Wincor Nixdorf PC/E Payment Services optimizes the card-protected payment procedure starting with the recording of the transaction, the identification, the routing and switching as well as the authorization all electronic transactions, such as e.g. debit and credit cards through the most diverse payment transactions. Wincor has realized net-centred solutions in automated teller machines, POS and self-service device environments from which, for example, end device driven by Smart Client can be controlled. The goal is to provide financial institutions or retail companies with the opportunity to bring new services to the market more dynamically and flexibly. In addition, the product is designed in such manner that linear scalability is guaranteed. This applies both in terms of the number of transactions to be processed as well as in terms of new business functions and channels so that with PC/E Payment Services the payment can be cost-optimized and designed according to the desires of the customers in terms of security and performance.

Wincor offers a unique, multiple-layer approach beyond the end devices and servers via the integration of the abuse prevention system IRIS which provides comprehensive protection, online and in real time, for all types of transactions such as card transaction, online banking or direct debit. The combination of information from various payment systems and the incorporation of all types of transactions allows an optimal, uniform assessment of the probability of abuse.

Within the framework of its comprehensive service offer, Wincor Nixdorf also assumes the entire handling of cashless transactions for the services for the customers described above in addition to the operation of IT infrastructures in the banking and retail industries.