Wincor World Workshops
| Tuesday, January 20, 2009 | ||||
|---|---|---|---|---|
| Type | Topic | Speaker | Company | Presentation |
| Retail | Self-service checkout in retail - value for the customer and the retailer | Frank Struwe | Wincor Nixdorf | |
| Banking | Successful facility management at Norisbank | Christian Rebrovic | Wincor Nixdorf | |
| Retail | Dynamic logistics - optimization of the supply chain for industry, logistics and retail using the example of a German retailer | Dr. Ulrich Nießen Volker Klaas Uwe Gericke | Fujitsu Siemens Computers | |
| Retail | How to identify the best-fitting self checkout concept | Marta Roman | Wincor Nixdorf | |
| Banking/ Retail | Support packs - how to combine cost pressure and quality improvement | Marius Schmidtke | Wincor Nixdorf | |
| Banking | Cash cycle management - Wincor Nixdorf's holistic approach for cost reductions in the cash cycle | Henning Nattmann | Wincor Nixdorf | EN (pdf/1MB) |
| Retail | Most promising scenarios for checkout automation | Lothar Wolf Gordon Klein | Wincor Nixdorf | |
| Retail | Retail mobility and the shrinking economy - mobile technology as a strategic investment | Alexander J. Price | Motorola - Enterprise Mobility Business | |
| Banking | Nordea goes for a full-service, full-solution provider | Kettil Stenberg Tomi Viinikainen | Wincor Nixdorf Nordea | |
| Banking | Process optimization through assisted self-service using the example of DePost, Belgium | Kristof Stevens | Wincor Nixdorf, Belgium | EN (pdf/3MB) |
| Wednesday, January 21, 2009 | ||||
|---|---|---|---|---|
| Type | Topic | Speaker | Company | Presentation |
| Retail | Evolving Shoppability with JOYA! | Luigi Frison | Datalogic | |
| Banking | Modern branch design - an important building block for a profitable customer relationship | Peter Schäfer | Volksbank Niederösterreich-Mitte | |
| Retail | Employee education - integrated e-learning as a new approach? | Ivo Melchior | Sächsische Lotterie Gesellschaft | |
| Retail | Retail Payment Processing at Tesco in the Czech Republic | Miroslav Lapour | Tesco, Czech Republic / Slovakia | EN (pdf/949KB) |
| Retail | Commercial energy controlling from A to Z using benchmarks | Lars Böttcher | Wincor Nixdorf | |
| Banking/ Retail | More than metal boxes - IT infrastructure solutions examples from practice | Ralf Schienke | Fujitsu Siemens Computers | |
| Banking | Paypal in a SEPA context - opportunities for retail banks and retail businesses | Matthias Hönisch | Financial Services Group | |
| Banking/ Retail | Managed Total Branch/Store - implementation and operation of branch concepts worldwide | Arne Hoffmann | Wincor Nixdorf | EN (pdf/3MB) |
| Retail | Store performance measurement - methods and tools | Volker Wietschel Dr.Michael Schulte | Wincor Nixdorf | EN (pdf/1MB) |
| Banking | The Internet is going mobile - are banks leaders or followers? | Sascha Langfus Jörg Ruwe Hermann Salmen | Sevenval Sevenval Wincor Nixdorf | EN (pdf/6MB) |
| Retail | Facing the challenge: the new retail experience | Leyla Feghhi Nicolas Pelletier | Wincor Nixdorf | |
| Banking | Target group-oriented and personalized customer address at the self-service device with ProClassic/ Enterprise | Mike Liebherr | Landesbank Baden Würtemberg | EN (pdf/730KB) |
| Banking/ Retail | How can banks and retailers ensure PCI DSS compliance? | Tomas Kudelka | KPMG, Czech Republik | EN (pdf/220KB) |
| Banking | What will change with the new German health and safety regulation 'UVV Kassen'? | Dirk Hofmann | VBG | |
| Retail | The complete store - Wincor Nixdorf and Solquest show the interweaving of store processes | Dr. Joachim Weinbrecht Dr. Michael Schulte | Solquest Wincor Nixdorf | |
| Retail | New scanning paradigms to improve customer service throughput | Pierluigi Piletti | Datalogic | |
| Thuersday, January 22, 2009 | ||||
|---|---|---|---|---|
| Type | Topic | Speaker | Company | Presentation |
| Retail | Ergonomics in retail | Melanie Swann | Ergonomic Solutions | |
| Banking | Economic benefits of IT outsourcing | Stephan Winters | prosystems IT | EN (pdf/2MB) |
| Banking | Making banking accessible to disabled persons | Zahra Darvishi | Credit Suisse, Switzerland | EN (pdf/900KB) |
| Retail | Managed retail cashpoint and the optimization of cash float - "perpetuum mobile" or purebred cashpoint? | Michael Leske Lothar Wolf | Wincor Nixdorf | |
| Banking | Consequences and challenges of SEPA for card payments at the ATM and POS | Martina Wegener | Wincor Nixdorf | EN (pdf/3MB) |
| Banking/ Retail | Growth, excitement and challenge – a future look at project management | Ian Fraser | Project Plus, New Zealand | EN (pdf/613KB) |