Glossary

Overview of company terminology
(Application) SuiteBanking (Segment)Cash Cycle Management
Cash ManagementCash OfficeCash points
Cash Recycling SystemCash SystemsCCDM, Cash/Check Deposit Module
Checkout SystemsConsultingCustomer Relationship Management (CRM)
Electronic Checkout System (ePOS) / Electronic Point-of-Sale (ePOS) DeviceEnterprise Resource Planing (ERP)Intelligent Deposit
Managed ServicesMultichannelMultifunctional Systems
MultivendorNear Field payment systemNet-centric Software
Non-cash ProductsOutsourcingPCI
Point-of-sale (POS) SystemsProduct-related ServicesProfessional Services
Retail (Segment)RFIDSelf-Checkout
Self-service SystemsServiceabilityService-oriented Architecture (SOA)
Service(s)Software SolutionsSolution(s)
Supply ChainThin ClientTransaction Management



(Application) Suite

A group of applications sold as a complete package. Wincor Nixdorf has developed the Retail Banking Solution Suite (ProClassic/Enterprise) for the banking industry and the TP Application Suite for its retail customers.

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Banking (Segment)

The segment within Wincor Nixdorf dealing with the development, manufacture and sale of hardware, software and services for customers in the banking industry.

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Cash Cycle Management

(see also Cash Management).

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Cash Management

The term Cash Management is used to describe all the measures in place to assure the short-term availability of cash in the company. It covers the full range of tasks and measures implemented to provide sufficient liquidity and achieve thegreatest possible level of transaction efficiency. Cash Management goes beyond the simple administration of cash resources; it involves the active, targeted control of cash with a view to assuring and maintaining the company’s ability to meet its payment obligations.

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Cash Office

This refers to the cash office in a retail branch where cash from the checkouts is counted and prepared for collection.

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Cash points

Machines or devices in which money is held or stored, such as ATMs, safes, automated teller safes, checkout systems, etc.

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Cash Recycling System

Cash machine that counterfeit-checks deposited banknotes and subsequently makes this cash available for withdrawals.

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Cash Systems

Cash systems include devices for dispensing or depositing cash as well as combined cash recycling systems for self-service and teller/cashier operation.

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CCDM, Cash/Check Deposit Module

Module that automates the process of accepting and identifying banknotes and checks.

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Checkout Systems

Systems, made up of hardware and software, used for the process of scanning and payment of goods in retail outlets.

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Customer Relationship Management (CRM)

The documentation and administration of customer relationships.

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Consulting

In most cases, consulting services are unrelated to a specific product and are offered when the client either lacks the required in-house expertise or the time. It is a general term that can be used to describe a range of professional activities. It is often used in the context of business or IT consulting.

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Electronic Checkout System (ePOS) / Electronic Point-of-Sale (ePOS) Device

Electronic checkout (or electronic point-of-sale) systems are taken to include all types of checkout systems that function elec tronically rather than mechanically.

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Enterprise Resource Planing (ERP)

Refers to the task of deploying the resources available in a company (capital, operating resources and staff) in the most efficient way possible for operational purposes. The term is often used in connection with software, in which case it generally describes comprehensive applications software solutions that provide all-round support for a company’s operational functions (e.g., inventory management/logistics, accounting and human resources).

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Intelligent Deposit

Solutions, consisting of hardware and software, which automate the process of taking in and processing items such as bottles (reverse vending systems) as well as cash and/or checks (CCDM).

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Managed Services

Standardized services associated with the operation of IT systems and ICT infrastructures within the retail and banking environment.

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Multichannel

Under the multichannel principle, transactions that are executed using various distribution or sales channels, such as counter, Internet or ATM transactions, can be settled and managed through a uniform system that makes it possible to use identical applications and data sets.

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Multifunctional Systems

Unlike monofunctional systems, these devices have more than one function; for instance, they can be multifunctional cash systems that permit not only cash withdrawals but also cash deposits.

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Multivendor

Under the multivendor principle, the products of one supplier can be combined with the products of another supplier. Alternatively, the products of a third-party supplier that are already installed within a customer’s system may be integrated into a specific software architecture.

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Near Field payment system

Near Field Communication (NFC) payment systems are used for the contact-free transmission of payment data over short distances between two devices, e.g., a cell phone and a payment terminal.

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Net-centric Software

In the case of software applications designed around this principle, the entire software required to run equipment is no longer installed on the client systems, ATMs or ePOS systems, but rather on a central server.

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Non-cash Products

These are systems deployed for the purpose of presenting information and processing transactions, such as statement printers and kiosk or money transfer terminals.

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Outsourcing

This term refers to the delegation of operational functions and duties to outside suppliers.

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PCI

Stands for Peripheral Component Interconnect, a standard for connecting computers and their peripherals.

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Point-of-sale (POS) Systems

Checkout systems.

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Product-related Services

Product-related services are those directly connected with the product after installation and during its life cycle (e.g., maintenance services).

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Professional Services

These involve providing specialized services to businesses. Wincor Nixdorf offers consulting and integration services. The term also covers all services relating
to the implementation of a solution.

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Retail (Segment)

The development, production, logistics, marketing and sale of hardware together with software and other services for Wincor Nixdorf’s retail customers.

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RFID

Radio Frequency Identification allows the automatic identification of objects, e.g., the products in a supermarket, and facilitates the capture and storage of data.

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Self-Checkout

This checkout procedure is executed at the checkout counter without a cashier. The customer scans the products and pays for them at the machine using cash or a debit or credit card.

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Self-service Systems

Equipment or devices that permit consumers or bank cus tomers to execute transactions without the assistance of service or sales personnel or banking staff. Self-service products are, for example, ATMs, self-checkout systems or kiosk terminals.

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Serviceability

Compilation, processing and analysis of detailed information about system components and overall system status as a basis of efficient management of services workflow.

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Service-oriented Architecture (SOA)

Flexible, scalable IT architecture that is designed to support data processing by means of modularizing and interconnecting processes and systems. Heterogeneous system environments are efficiently adjusted to changing business processes with the help of a software platform.

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Service(s)

This term is used to refer to all those parts of our portfolio, such as consulting, that do not consist of hardware or software.

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Software Solutions

A software solution is software that is tailored to a customer’s individual needs. It may comprise one or more software modules and is integrated into the customer’s IT environment.

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Solution(s)

A solution is a combination of at least two of the following: hardware, software and services/consulting.

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Supply Chain

The term supply chain describes the management of materials procurement throughout a company’s entire value chain and includes suppliers and buyers. At Wincor Nixdorf, it is specifically used to cover the following processes: materials planning, purchasing, goods receipt (central warehouse), warehouse administration (central warehouse), distribution to sales outlets and returns processing (central warehouse).

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Thin Client

Refers to a computer as a network device (in this case: ATMs, POS systems or other terminals) whose functionality is limited to essential tasks.

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Transaction Management

Processing and forwarding, including authentication, of data relating to financial transactions executed within the banking industry.