Wincor Nixdorf to deliver hardware, software and services to SOCAR service stations in Switzerland
Zurich-based SOCAR Energy Switzerland GmbH has ordered hardware, software and services from Wincor Nixdorf for its 149 Swiss service stations. In Switzerland, SOCAR runs tanker truck, fuel tank, oil, gas and aviation fuel operations alongside its service stations. The solutions from Wincor Nixdorf are intended to provide a real customer experience at service stations and to improve processes on the forecourt and payment processes in the store.
In detail, Wincor Nixdorf will be installing 200 Beetle/M III point-of-sale systems, the NAMOS software and 149 Fusion 6000 forecourt controllers at SOCAR’s service stations.
In addition to the hardware and software, the contract covers rollout and training, first, second, and third-level services, and all the field service. The redesigned checkout zone in particular features an innovative rotatable monitor connected to the POS system. This allows the cashier to switch from attended mode to the self-service NAMOS user interface so that customers can use a credit or debit card to complete purchases on a self-checkout basis as an alternative. The 66 service stations currently operated by SOCAR itself will additionally be equipped with Wincor Nixdorf’s CINEO 6010 cash management system, which ensures greater security at the POS for cashiers as well as for cash holdings during the night.
“We have chosen Wincor Nixdorf as a strategic partner because it is an innovative solution provider that operates beyond the classic petroleum business, bringing technologies and trends from its leadership in the general retail sector to our service stations and thus meeting SOCAR’s requirements as a premium brand. Wincor Nixdorf’s POS systems, cash management components and exceptionally forecourt expertise will play an important role in making SOCAR stand out in the market,” says Edgar Bachmann, CEO of SOCAR Energy Switzerland.
“We are very pleased at SOCAR’s confidence in us and our solutions, which will contribute in particular to fast, easy, and secure payment transactions at service stations. SOCAR can count on a solution platform that not only meets today’s market requirements but also those of the future,” Horst von Wels, Vice President and Head of Service Stations International (SSI) at Wincor Nixdorf, points out.
Wincor Nixdorf is a leading vendor of IT solutions and systems for retail banks, retailers and service stations, and its Service Stations International unit is ideally positioned to cover end-to-end processes for service station operations with its ecosystem consisting of the NAMOS software and services suite and the BEETLE POS system family. All the important functions for an entire service station are provided on a standardized global platform. This solution is appealing to global, regional and national oil companies, brand dealers, service stations with a high level of customer traffic, fleet operators and independent service stations alike.
SOCAR Energy Switzerland GmbH has a workforce of 800 employees at its head office in Zurich and at other fully owned subsidiaries. After the SOCAR group acquired all shares in Esso Schweiz GmbH, and consequently its network of service stations, the first station to bear the SOCAR livery featuring the national colors of Azerbaijan took up operations on September 12, 2012 in Zurich. This was the first step in the gradual replacement of the Esso brand in Switzerland by SOCAR. The change of brand was practically completed in the second quarter of 2014. SOCAR now stands for high-quality products and first-class services in Switzerland, and is setting new standards in the local service station and energy market. The management of SOCAR Energy Switzerland under its Swiss CEO Edgar Bachmann has decades of international experience.