Wincor Nixdorf delivers an end-to-end portfolio including security services for Sparkasse Dillenburg

ATM Systems, Software and ATM Management

Sparkasse Dillenburg relies on hardware, software and services from Wincor Nixdorf. Thanks to self-service systems, a custom-made security solution and management of the ATM fleet, the bank benefits from highly available self-service systems, transparent processes and maximum security.

Sparkasse Dillenburg

Sparkasse Dillenburg – Leading financial institution in the region

  • Headquarters: Dillenburg
  • Assets: EUR 1.28 bn*
  • Employees: 328*
  • Locations: 35*
  • Systems: 62
  • Portfolio: HW, SW, Services

Scope

  • Provision of all self-service systems
  • Implementation of the Wincor Nixdorf software Terminal Security
  • Premium service for cash systems and transfer terminals
  • Security management with alarm activation of all business and self-service locations via the central emergency phone service control center of Wincor Nixdorf Security
  • Creation and management of an institution-specific alarm plan

Why Wincor Nixdorf – Success and Benefits for Sparkasse Dillenburg

  • High availability of self-service systems is assured by a high product quality and intelligent service processes
  • Transparent processes thanks to defined communication routes and notification of all events
  • Intelligent risk management for the highest efficiency thanks to custom-made security solutions
  • Direct access to the systems thanks to the certification of the partner by the computing center
  • Maximum safety: Service partner with VdS certification class C, an insurance requirement for high coverage amounts


Source / Legend: * Annual Report 2013 / Automated Teller Machine (ATM), Hardware (HW), Software (SW), Vertrauen durch Sicherheit (VdS)

 

"It was important to us that our service provider clearly defined the processes and supplied informative documentation. It also must be ensured that the data is optimally maintained so that the employee in the control center knows what to do in every event. Our first months of practical operations proved that this works."

Gerhard Peter
Director and Head of Technical Center, Sparkasse Dillenburg
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