Sparkasse Bielefeld transforms its branches with Wincor Nixdorf

CINEO Systems, Software and Availability Services

Sparkasse Bielefeld, one of the largest banks in the region, is relying on the branch consulting and analysis services of Wincor Nixdorf for the redesign of its branches. Wincor Nixdorf provides consulting in addition to equipping the branches with optimal hardware, software and service solutions. The bank's City branch, for example, has already been transformed into a modern consulting center with an integrated real estate center.

Sparkasse Bielefeld

Sparkasse Bielefeld – One of the biggest financial institutes in the region

  • Headquarters: Bielefeld
  • Assets: EUR 5.82 bn*
  • Employees: 1,430*
  • Locations: 48
  • Systems: 105
  • Portfolio: HW, SW, Services

Scope

  • Provision and installation of the entire branch with Self-Service Terminals and Automated Teller Safes (CINEO T2000 , CINEO C4060, C2550, C2060, CINEO C6030 recycling ATS)
  • Analysis and improvement of branches through the Branch Optimizer from Wincor Nixdorf
  • Transformation of Bielefeld City branch into a modern customer advisory center with integrated real estate center
  • Responsibility for the redesign and hardware related activities

Why Wincor Nixdorf – Success and Benefits for Sparkasse Bielefeld

  • Pleasant atmosphere for customers and employees through the extensive redesign of the branches
  • More space for customer advisory services through clearly structured areas for self-service, advisory and the real estate center
  • Attractive branches that appeal to potential customers thanks to its modern branch design
  • Improved customer service with more orientation thanks to an information counter as the central point of contact
  • Reduction of cost through process improvement in the customer dialog


Source / Legend: * Annual Report 2014 / Automated Teller Safes (ATS), Hardware (HW), Software (SW)

 

"We are very satisfied with Wincor Nixdorf´s advisory services and we are convinced that we have chosen the right partner for us."

Lars Schneider
Lead Networks and Technology, Sparkasse Bielefeld
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