Wincor Nixdorf takes over full service operations of all self-service systems with transaction based accounting

ATM Systems, Software and ATM Management

Sparkasse Bayreuth relies on Wincor Nixdorf for more than just self-service systems and the associated software: now the bank is outsourcing all of its self-service system operation to Wincor Nixdorf as well. Benefits include reduced costs as well as high availability of the entire self-service infrastructure.

Sparkasse Bayreuth

Sparkasse Bayreuth – Market leader in Bayreuth city and county

  • Headquarters: Bayreuth
  • Assets: EUR 2.2 bn*
  • Employees: 569*
  • Locations: 40*
  • Systems: 58
  • Portfolio: HW, SW, Services


  • Upgrade and renewal of self-service systems
  • Proactive hardware and software services
  • Service operations of the self-service systems by Wincor Nixdorf
  • Provision of self-service functionalities within the Managed Services on the basis of a transaction based accounting
  • Monitoring of cash and resources

Why Wincor Nixdorf – Success and Benefits for Sparkasse Bayreuth

  • Transparent and variable costs by the use of a transaction based pricing model
  • Reduction of operating costs due to entire service management of self-service devices by Wincor Nixdorf
  • Higher availability through the use of proactive remote ATM monitoring around the clock
  • High degree of flexibility through fast upgrade of self-service infrastructure with new functionalities

Source / Legend: * Annual Report 2014 / Automated Teller Machine (ATM), Hardware (HW), Software (SW)


"The full-service concept of Wincor Nixdorf ensures a high availability of self-services for our customers. These costs concerning the self-service infrastructure are transparent, consistent and changes of the self-service strategy can be implemented fast and flexible."

Manfred Ponfick
Team Leader Data and Process Management, Sparkasse Bayreuth

Customer Reference