Nordea Bank boosts availability of self-service systems with Wincor Nixdorf

CINEO Systems, PC/E Suite and ATM Management

Nordea Bank, one of the largest financial services group in Northern Europe, benefits from maximum availability of its self-service systems thanks to Services from Wincor Nixdorf.

Nordea Bank

Nordea – The largest financial services group in Northern Europe

  • Headquarters: Stockholm
  • Assets: EUR 669.3 bn*
  • Employees: 29,400*
  • Locations: 650*
  • Systems: 510
  • Portfolio: HW, SW, Services

Scope

  • Deployment of self-service Transaction Terminals and Cash Recycling Systems CINEO C4560
  • On-site visits from qualified service engineers
  • Professional Services with customized design, consulting, integration
  • Finland: Implementation of PC/E Retail Banking Solution Suite as net-centric self-service application with remote Terminal Master Key distribution as well as remote control, 24x7 real-time monitoring and incident management

Why Wincor Nixdorf – Success and Benefits for Nordea

  • Increased availability thanks to remote monitoring and proactive incident management
  • Lower operational costs through process automation and optimization
  • Central monitoring by the Wincor Nixdorf eServices Platform®
  • Better performance through concentration on core activities
  • Flexible integration of the self-service channel in multichannel architecture


Source / Legend: * Annual Report 2014 / Hardware (HW), Software (SW)

 
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