NATIONAL-BANK implements a modern and efficient front-office solution with PC/E Teller Operations

ATS Systems, PC/E and Availability Services

National-Bank AG, a regional bank based in the North Rhine-Westphalia region of Germany, uses CINEO systems, PC/E software and Availability Services from Wincor Nixdorf. This offers them improved customer service, cost savings and greater efficiency.

NATIONAL-BANK

NATIONAL-BANK – Regional bank in North Rhine-Westphalia

  • Headquarters: Essen
  • Assets: EUR 4.1 bn*
  • Employees: 651*
  • Locations: 22
  • Systems: Not released
  • Portfolio: HW, SW, Services

Scope

  • CINEO C6040 and software
  • Implementation of PC/E Teller Operations and PC/E Branch Device
  • Management to increase productivity through efficient transaction processing
  • Support and advisory services
  • Maintenance and recovery services on-site

Why Wincor Nixdorf – Success and Benefits for NATIONAL-BANK

  • Improved customer service thanks to user-friendly, interactive interface
  • 20 percent reduction in operating costs through the elimination of branch server
  • Optimized efficiency through quick and reliable processing of transactions
  • Cost reductions through optimization of product-related services in the branch and reduced administration costs
  • Cost reduction for cash in transit through the implementation of the new cash-recycling ATS'


Source / Legend: * Annual Report 2014 / Automated Teller Safe (ATS), Hardware (HW), ProCash/Enterprise (PC/E), Software (SW)

 

"With PC/E Teller Operations, we gain the benefits of a standard software package. At the same time, the system has been optimally adapted to the individual needs of the bank and the specific processes in the branches."

Birgit Elsner
Project Manager User Service, NATIONAL-BANK
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