Montepio Bank installs CINEO Cash Recycling Systems

CINEO Systems and Availability Services

Montepio, Portugal’s oldest cooperative bank, uses Cash Recycling Systems from Wincor Nixdorf. Thanks to the multifunctional systems, numerous transactions can be migrated to the self-service channel. The additional Availability Services from Wincor Nixdorf ensure maximum system availability.

Montepio


Montepio – Traditional cooperative bank in Portugal

  • Headquarters: Lisboa
  • Assets: EUR 22 bn*
  • Employees: 4,425*
  • Locations: 436*
  • Systems: 105
  • Portfolio: HW, Services

Scope

  • Deployment and installation of 250 Cash Recycling Systems (110 ProCash 4000, 140 CINEO C4080) with cash/check deposit module
  • Enabling 70 functions with one system like paying bills, depositing checks, refilling prepaid mobile phone cards, depositing or withdraw cash
  • Support, maintenance and recovery services on-site

Why Wincor Nixdorf – Success and Benefits for Montepio

  • Increasing customer satisfaction by reduced queues at the counter and faster services
  • Enhancing customer loyalty by more individual advisory as the store staff is relieved from standard transactions
  • Decreasing transaction costs with the shift from the teller to the self-service area for standard transactions
  • High security for customers and employees by the shift of cash and check transactions into the self-service area
  • Increased availability of all systems thanks to efficient service processes and delivery


Source / Legend: * Annual Report 2014 / Automated teller machine (ATM), Hardware (HW)

 

"ATMs are an important customer delivery channel in Portugal. We opted for Wincor Nixdorf because its solution meets our numerous requirements and offers our customers a broad portfolio of services.”

Rui Gomes do Amaral
Administrator, Montepio
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