Mega International Commercial Bank increases ATM availability with Wincor Nixdorf

ATM Systems, ProView and Availability Services

Mega International Commercial Bank is relying on the self-service monitoring solution ProView from Wincor Nixdorf, thus benefiting from efficient processes and maximum availability of its systems.

Mega International Commercial Bank

Mega International Commercial Bank – Second largest bank in Taiwan

  • Headquarters: Taipei
  • Assets: USD 65 bn*
  • Employees: 5,381*
  • Locations: 132*
  • Systems: 527
  • Portfolio: HW, SW, Services

Scope

  • Delivery, installation and rollout of ProCash 1500xe, ProCash 2000xe and ProCash2100xe as well as CINEO C4060 systems
  • Installation of ProView software on all devices from different vendors
  • Software adjusted to the specific requirements of the customer including an information and security framework, event monitoring, dispatching and notification automation as well as monitoring and management via web
  • Support, maintenance and recovery services on-site including monthly reports

Why Wincor Nixdorf – Success and Benefits for Mega International Commercial Bank

  • Enhanced customer satisfaction through decreased waiting times in the branch
  • Improved customer loyalty due to reliable self-service systems
  • Increased availability of all systems up to 99% thanks to efficient service processes
  • Efficient ATM administration ensured by simplified, meaningful analysis of a comprehensive data pool
  • Enhanced efficiency of ATM management thanks to integration of self-service monitoring solution ProView


Source / Legend: * Annual Report 2013 / Automated Teller Machine (ATM), Hardware (HW), Software (SW)

 
download

Customer Reference
Download 

contact

Contact
more