Wincor Nixdorf delivers a customized branch concept for more local expertise: The mobile branch

ATM Systems, Software and IT Infrastructure Outsourcing

Kreissparkasse Köln, the third largest savings bank in Germany, relies on Wincor Nixdorf’s end-to-end solutions to improve its IT, branch and ATM infrastructure. Based on full outsourcing of the central IT infrastructure and business applications, Wincor Nixdorf supports Kreissparkasse Köln with a number of innovative solutions to improve customer service, efficiency and security with the integration of biometric authentication by ProTect/Enterprise and the development and realization of mobile branches.

Kreissparkasse Köln


Kreissparkasse Köln – Third largest savings bank in Germany

  • Headquarters: Cologne
  • Total Assets: EUR 23.721 bn*
  • Employees: 3.995*
  • Locations: 216
  • Systems: 800+
  • Portfolio: HW, SW, Services

Scope

  • Deployment and installation of CRS', ASP, terminals, and ATS'
  • Integration of biometric authentification by ProTect/Enterprise
  • Development and realization of mobile branches
  • Service operations of de-centralized IT infrastructure (incl. telephony)
  • Administration and monitoring of end-user workplaces
  • ATM Management for all self-service systems and provision of the service desk
  • Administration and service operations for Lotus Notes, form and license management, Travic bank calculator (ELKO), ABIT Banknology®

Why Wincor Nixdorf – Success and Benefits for Kreissparkasse Köln

  • Tailor-made service concept for reaching all customers in all areas and in all conditions
  • The possibility to use the mobile branch for cash withdrawal at major events
  • High acceptance rate and positive feedback
  • Accessible for wheelchair users via the use of a special access ramp


Source / Legend: * Annual Report 2013 / Automated Teller Safe (ATS), Account Statement Printer (ASP), Cash Recycling System (CRS), Hardware (HW), Software (SW)

 
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