Wincor Nixdorf Portavis operates applications and the IT infrastructure of Haspa

Transformational Outsourcing with IT Infrastructure Outsourcing

Hamburger Sparkasse AG (Haspa) is the leading bank for private customers and mid-sized companies in the metropole region of Hamburg and is Germany’s largest savings bank. With the outsourcing of applications and IT infrastructure Haspa relies on the expertise of its long-standing partner Wincor Nixdorf.

Glas front of a Hamburger Sparkasse branch

Hamburger Sparkasse – Germany’s largest Savings Bank

  • Headquarters: Hamburg
  • Assets: EUR 41.9 bn*
  • Employees: 5,000*
  • Locations: 200
  • Systems: 20,000+ in scope
  • Portfolio: HW, SW, Services


  • Complete outsourcing of IT systems and processes
  • Support service for 6,000 workplaces
  • Service operations for 120 Notes applications
  • Data responsibility for 200 terabyte
  • Management of redundant data centers
  • Service operations for 800 self-service systems, 6,000 PCs, 8,000 telco systems, 1,400 servers, 1,800 printers and 10,000 network ports

Why Wincor Nixdorf – Success and Benefits for Hamburger Sparkasse

  • Reduced costs while having a high and transparent service availability
  • Relief bank's resources thanks to Wincor Nixdorf’s comprehensive responsibility for the entire scope of services
  • Access to current technologies and systems through the provision of specialized IT resources
  • Increased IT security and extensive service management to meet regulatory requirements
  • Customer-orientated support and execution of projects in infrastructure and operating environment

Source / Legend: * Annual Report 2014 / Hardware (HW), Software (SW)


"Wincor Nixdorf is a reliable partner for us. The company holds comprehensive knowledge in the management of distributed service operation structures and furthermore has a lot of experience with outsourcing projects at banks and retailers."

Dr. Rudolf Hoyer
Head of Information Technology, Hamburger Sparkasse

Customer Reference