Commerzbank relies on self-service systems and services from Wincor Nixdorf

CINEO and ProCash Systems, Software and Availability Services

Commerzbank, one of Germany's leading major banks, operates more than 3,500 ATMs and Terminals from Wincor Nixdorf as well as using its product related services. The bank benefits since 2004 from Wincor Nixdorf's decades of industry experience, and thus continuously optimizes the quality of the customer experience.

Commerzbank

Commerzbank – One of the leading banks in Germany

  • Headquarters: Frankfurt
  • Assets: EUR 557.6 bn*
  • Employees: 52,103*
  • Locations: 1,100*
  • Systems: 4,500
  • Portfolio: HW, SW, Services

Scope

  • Installation of 2,300 banking terminals ProPrint 2000 and more than 1,200 ProCash 2000 systems since 2004
  • Installation of 150 automated teller machines of the latest generation CINEO C2060 and CINEO C2550 until the end of 2016
  • On-site manufacturer service since 2006 for approximately 3,700 self-service systems today

Why Wincor Nixdorf – Success and Benefits for Commerzbank

  • Customer tailored solutions and services thanks to the durable, good partnership
  • High availability of self-service systems through short response and recovery time in case of interruption
  • Extensive transparency through monthly service quality reports
  • Holistic rollout control through Wincor Nixdorf's control panel


Source / Legend: * Annual Report 2014 / Hardware (HW), Software (SW)

 

"Wincor Nixdorf is a significant partner of Commerzbank in terms of ATMs and banking terminals. The long-lived, trustful cooperation ensures an efficient and solid self-service supply for our customers."

Dr. Markus Keck
Management Self-Service Banking and Cash Point, Commerzbank
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