Caisse d‘Epargne renews the self-service channel

CINEO Systems, PC/E and Availability Services

Caisse d’Epargne, a major player in the banking sector in France, is modernizing its self-service channel with systems and software solutions from Wincor Nixdorf. Thanks to additional availability services, the bank can now offer its customers best-in-class services and benefit from reduced costs.

Caisse d'Epargne

Caisse d'Epargne – Major player in the banking sector in France

  • Headquarters: Paris
  • Assets: Not released*
  • Employees: 50,000*
  • Locations: 4,200
  • Systems: 8,500
  • Portfolio: HW, SW, Services

Scope

  • Roll-out and installation of Automated Teller Machines (CINEO C2060, C2550, C2560, ProCash 1500, ProCash 2050, ProCash 2100, ProCash 2150), Cash Recycling Systems (CINEO C4060, C4560) and Terminals (ProConsult 2000, ProConsult 2050)
  • Implementation of software platform PC/E for all ATM vendors, complete control of transactions via PC/E and forwarding to interface for authorization
  • Migration of the operating system to MS Windows 7
  • Maintenance and recovery services on-site

Why Wincor Nixdorf – Success and Benefits for Caisse d'Epargne

  • Improved customer service thanks to highly available ATMs
  • Cost savings through one unique software platform integrating all self-service vendors
  • Less software maintenance and reduced operating costs to implement new services
  • Central management of terminal handling and management of transactions thanks to PC/E platform
  • Easy and quick extension of new or current ATM transactions and centrally controlled advertising campaigns via PC/E suite


Source / Legend: * Website 2015-05 / Automated Teller Machine (ATM), Hardware (HW), Microsoft (MS), Software (SW), ProCash/Enterprise (PC/E)

 
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