Banque Populaire secures availability of self-service network thanks to monitoring by Wincor Nixdorf ProView

ATM Systems, ProView and ATM Management

Banque Populaire, the fourth largest bank in France, manages its ATM network continuously and effectively to ensure its customers enjoy maximum availability of self-service facilities and branches. It has therefore decided to monitor its 4,000 ATMs with Wincor Nixdorf’s Monitoring Software ProView.

Banco de Venezuela

Banque Populaire – Fourth largest bank in France

  • Headquarters: Paris
  • Total Assets: Not released**
  • Employees: 31,200*
  • Locations: 3,400
  • Systems: 7,000
  • Portfolio: HW, SW, Services

Scope

  • Establishing a monitoring system geared to the specific requirements of self-service systems
  • Step-by-step integration of up to 4,000 ATMs monitored by ProView
  • Extending the solution to cover the entire self-service network of 7,000 systems
  • Installation of the monitoring system ProView with event monitoring, remote operation, device queries, service management and ticketing, job management, file transfer, statistics and reports
  • Support, maintenance and recovery services on-site

Why Wincor Nixdorf – Success and Benefits for Banque Populaire

  • Higher flexibility regarding changes in business demands through fast adoption and configuration of the standard software
  • Scalable solution leads to secured investments with the open software architecture of the PC/E Suite
  • Reliable safeguarding against fraud attacks at the self-service systems through the permanent monitoring of the ATMs
  • More transparency over all systems and meaningful analysis on the basis of a comprehensive data pool
  • Increased availability of all systems thanks to integrated and efficient service processes


Source / Legend: * Homepage 2015-03-09 / Automated Teller Machine (ATM), Hardware (HW), Software (SW)

 

"We have chosen ProView for many reasons. First of all, the software customization meets answering the specific requirements of the bank. Furthermore, the openness of the product enables future improvement to have a scalable and flexible software. Finally, we can always have a look on main data thanks to the technical supervision offered by ProView. The feature enabling detailed hardware failure analysis is part of the major functionality used by the Banque Populaire."

Roger Reynaud
MOA Libre-Service Bancaire et Filière, Banque Populaire
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