Banco de Venezuela extends the ATM fleet to today 1,800 Wincor Nixdorf systems with CINEO cash and check deposit

ATM Systems, ProView and Availability Services

Banco de Venezuela, an international universal bank, is installing 300 multifunction systems in addition to its existing 1,800 Wincor Nixdorf systems. The bank is implementing video monitoring, maintenance and recovery services, including monitoring by ProView, to offer extended self-service functions and the highest levels of security to its customers.

Banco de Venezuela


Banco de Venezuela – Balancing innovation and tradition

  • Headquarters: Caracas
  • Assets: USD 73.7 bn*
  • Employees: 10.986*
  • Locations: 412
  • Systems: 1,800
  • Portfolio: HW, SW, Services

Scope

  • Delivery and installation of 300 multifunction systems: 20 CINEO C2070, 280 CINEO C2560, as well as 120 CINEO C2550 and 80 ProCash 1500xe during 2013
  • Offering extended self-service functions: Bundle cash-in and check-in, cash-out, passbook processing
  • Forthcoming integration of video monitoring to document every transaction step preventing manipulation and maximizing transaction security
  • Maintenance, recovery services on-site incl. monitoring by ProView

Why Wincor Nixdorf – Success and Benefits for Banco de Venezuela

  • Increased customer confidence as high-end security measures are taken with video monitoring solution
  • Decrease in transaction costs with the shift from the teller to the self-service area for standard transactions
  • Streamlined cash and check handling process eliminates the need for manual processing
  • High customer satisfaction as the solution comes with user-friendly bundle deposit function
  • Increased availability of all systems thanks to efficient service processes


Source / Legend: * Website 2015-04 / Automated Teller Machine (ATM), Hardware (HW), Software (SW)

 
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Eye to the future - Banco de Venezuela plans further expansion of its ATM network
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