Postal providers over the course of time
The liberalization of the postal market and the abolition of the letter monopoly – formerly one of the most important pillars of postal services – has forced re-orientation among postal services providers. The increasing number of Social Media platforms on the Internet and the rise in communication via text message or e-mail also brings pressure to bear on postal organizations.
The challenge: Universal service obligations dictate a good availability of postal services for everyone, and therefore an adequately large network of branches and contact points. Simultaneously, customer sales channels need to be operated efficiently and fulfill the customers’ requirements.
Wincor Nixdorf - Your partner for the implementation of innovative branch concepts
With its scalable IT solutions, Wincor Nixdorf is able to equip every type of postal branch as needed. The focus here is on technology that automates branch processes, supports employees in their daily work and offers postal organizations’ customers a positive and innovative visitor experience.