Multichannel solutions – Banks
Wincor Nixdorf’s multichannel solutions serve all the delivery channels of a retail bank.
The service-oriented multichannel concept on which the entire software package is based means that, once implemented, individual functions and services can be reused across all delivery channels. One example: If we implement a cash dispensing service, it can be provided to customers in the front office and on self-service systems.
Wincor Nixdorf has software solutions for your individual sales and service processes that will enable you to address consumers consistently. Your customers will be able to orient themselves as desired in all your applications – such as when using input screens for transactions. By providing a uniform look and feel across all delivery channels and taking each channel’s specific requirements into consideration, you will improve your customer service and thus increase customer loyalty and revenues. The PC/E Suite provides you with the software architecture you need to meet this objective.
With our intelligent solutions, sales and service processes become more target-oriented and efficient. At the same time, the integrated multichannel platform enables transparency in customer banking transactions.