The customer is king! This old saying is still true. Customers expect more service and information at stores. Retailers face tough competition and are looking for solutions to stand out. They want to bond with their customers in the long term and keep them satisfied.
This requires intelligent solutions that will always keep up communication between a retailer's stores and the head office so that employees at the stores can respond quickly to customers' wishes. Networking of all business processes is the key to success.