Issue of various tickets and boarding passes

Nowadays, tickets are increasingly ordered over the Internet or by phone but local printout on the user’s system is not always possible or even desired by the event organizer. Normally, visitors still need a paper ticket to gain entry to the events they have booked. This can be deposited for them at the box office or dispatched to them by mail. Both processes tie up considerable personnel resources, and are also a source of potential error.

“Pick-up” at a self-service system would greatly simplify the process for everyone involved. Identity is verified via a transaction number or bank, credit or customer card, which can also be used to handle the payment process. Additional optimizations and add-on applications are also possible, depending on the deployment area. Alongside the sale of tickets, the systems can also be used to bond with customers as part of loyalty schemes. When not in use, screens can be used to display ads or enhance the bank’s own brand.

Various deployment scenarios (e.g. adjacent seats at the cinema or family check-in at an airport) benefit from collective ticket output. A retract function guarantees the required security if a ticket is not removed.

Integration into existing IT landscapes is normally handled by the back-office solution provider. He in turn can rely on proven driver layers, designed for self-service, which guarantee smooth operations and service. In addition, standard interfaces are provided to make system integration absolutely simple.