TP Application Suite

Experience Retail Excellence -
New retail process experiences from headquarters to store

Whether for top-level management, co-workers in central IT, on store level or for end customers – future oriented IT solutions enable new or improved processes.

TP Application Suite is a fully integrated software package that links retail-specific processes across all participants with one solitary objective: to increase value creation. It integrates transactions across the board, making them at once simpler, leaner and more transparent, and enables you convert the full potential of your organization into retail success.

Seize the moment: experience retail excellence.

New shopping experiences
Shopping as a study in convenience
Strategic marketing information guides and assists the customer. The customer’s cell phone, mobile shopping assistants and kiosks all represent delivery platforms for company information and special offers and allow loyal customers to find out about personalized offers and special promotions. Purchases are made with a simple fingerprint or using a cell phone, and all of the necessary applications are managed by modules of the TP Store Applications Portfolio. Additional services make the whole process even more straightforward and consumer-friendly to give your customer a completely new shopping experience.

New service experiences
Employees fulfill their potential
Clear interface design enables cashiers to learn how to operate new applications quickly, preventing operating errors and avoiding unnecessary pressure from impatient customers. Intelligent routines help here by recognizing general promotions and customer-specific initiatives automatically. Repetitive activities like cash handling are automated, so the cashier has more time for the customer. The result: simpler checkout operations and more courteous service.

New retail management experiences
Strategic performance monitoring
Category managers always have a clear and current overview of the figures for every store, every category of goods and even every item, and can see when stocks are becoming a problem and take appropriate corrective measures. Marketing managers can immediately see where demand for a particular item needs to be stimulated, for example with a targeted campaign. Marketing promotions can address specific customer groups or even individual customers as part of customer loyalty strategies. They can be introduced easily without delay, and the effects can be observed immediately. Auditors can uncover instances of fraud quickly using intelligent analyses of the risk areas, so potential problems can be tackled quickly and directly with no need for extensive data analyses.

New retail IT experiences
Minimize complexity – maximize the gains
Architects and corporate system managers are able to administer and configure their store IT centrally. New versions can be sent to the relevant stores at the click of a mouse button, with processing monitored from headquarters. The maintenance of existing solutions and the installation of new solutions are both simplified dramatically into the bargain. In-house expertise is protected, but when solutions are adapted this is done using functional extensions that can be incorporated readily without affecting the basic product, so IT resources always remain fit for the future. Retailers’ own developers can also implement extensions – and can do so, in accordance with best practice in retail, without having to reinvent the wheel along the way.