Optimization of structures and processes at branches

Advanced hardware, software and service portfolio

Throughout the world, banks are compelled to optimize their processes in order to reduce costs. They also need intelligent solutions to comply with new legal requirements and cope with increasing internationalization. With a complete standardization and automation portfolio, Wincor Nixdorf covers the entire process chain at branches, ranging from analysis, design, implementation with products and solutions, to operating.

  • Wincor Nixdorf examines the branch's operational business and identifies the success parameters for efficient realignment. The actual situation at the branch is assessed with the aid of special software tools. The impact of changes can be simulated. The best branch structure is developed jointly step for step.

  • The changed nature of tasks at the branch also changes its image. The integration of banking and non-banking services as well as greater integration, all in all, in the local business environment change the service structure. Wincor Nixdorf accompanies this visual redesign of the branch by providing specific consulting services and problem solutions.

  • On top of that, Wincor Nixdorf has developed an extensive range of products to automate customer-related processes and to migrate processes to self-service: modular, multifunction self-service machines for cash dispensing and deposits, cash recycling, account information, credit transfers and deposits of checks. Cash recycling systems from Wincor Nixdorf make deposited cash available again for dispensing once it has been validated.

  • Wincor Nixdorf has front-office solutions to handle cash-related and account-related transactions. A bank employee continues to deal with cash transactions that cannot be handled directly via self-service. But the cash is then dispensed at a self-service system.

  • With its network-centric solutions, Wincor Nixdorf keeps operating costs down. The software to run the terminals is only stored centrally on the network. This reduces the cost of software distribution and maintenance.
 
Processes

Automating Sales and Marketing Processes
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